A company has a call center that manages customer-related issues.
The company has the following customer experience improvement requirements:

• Simulate a human conversation with a customer by providing a chat interface.
• Ensure the initial conversation is passed to a live agent upon escalation.
You need to recommend a solution for each requirement.
Which solutions should you recommend? To answer, drag the appropriate solutions to the correct requirements. Each solution may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

A company plans to use Power Bl.
The company plans to share reports indefinitely with a specific set of users.
You need to recommend a solution.
Which solution should you recommend?

A. Share directly with the users.

B. Embed code by using the Publish to web option.

C. Embed code by using the website or portal option.

D. Share by using a link.

You are designing a Microsoft Power Platform solution for a national repair service. The service has a 24-hour call center for customers to call and schedule repairs.
The solution dispatches a technician to troubleshoot and repair customer issues.
Customers sign into a customer portal to view and log information concerning the repairs.
The repair service contracts with third party technicians for repair jobs
The solution must meet the following requirements:

• Dispatch technicians to troubleshoot and repair customer issues
• Call center must log customer issues.
• Third -party technicians must be able to access assigned repair service jobs.

You need to recommend an authentication strategy.
Which authentication models should you use? To answer, select the appropriate options in the answer area.

A company plans to integrate Microsoft Power Platform with existing systems, including Microsoft Dynamics 365 Omni channel for Customer Service.
You need to recommend a solution for each requirement.
Which components should you recommend for the requirements?
To answer, drag the appropriate solutions to the correct requirements. Each solution may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

A company is creating a Microsoft Power Platform app to enable employees to log daily time entries. Employee user accounts are in multiple Azure AD tenants and are not located in the tenant that is running the app.
Employees must be added as Azure AD guest accounts within the tenant that will be running the app. Employees must access the model-driven app by being a member of a security team. The security team has been assigned the Employee Security role.
Employees must create personal views of records to view within the system.
You need to implement a security solution.
Which privilege should you use?

A. Direct basic level

B. Azure AD security group

C. Team

D. Shared app access

You are assessing the capabilities of a project few a customer in the education sector. the solution must meet the following requirements

• include curriculum and student management capabilities.
• Conform to on-going Microsoft platform upgrades.
• Minimize custom coding and configuration

You need to recommend a solution. What should you recommend?

A. Power Apps portal

B. Microsoft Power Platform admin center

C. Microsoft 365 admin center

D. AppSource

A company plans to use a combination of model-driven and canvas apps for data interaction and Power Bl for data reporting. The company has the following requirements:

• Share a canvas app with the auditor team.
• Ensure account balance values in Power Bl are only viewable by the investment team.
• Streamline user administration and role assignment.

You need to recommend a security component to use for each requirement.
Which security components should you recommend? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

You are working on a project with a logistics company. The company plans to digitally transform its business by using Microsoft Power Platform.
You lead several requirements workshops with stakeholders.
The workshops result in the need for the following solutions:

• Allow users to place orders, track order status, and receive notifications about order shipments.
• Provide availability 24 hours a day, excluding scheduled maintenance windows.
• Support real-time tracking of inventory levels.

You need to categorize each of the captured requirements.
Which category should you use for each requirement? To answer, move the appropriate categories to the correct requirements. You may use each category once, more than once, or not at all. You may need to move the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

You are documenting a company's current enterprise architecture. You need to evaluate the architecture of the data to identify its influences. Which three data influences should you ask the company about? Each correct answer presents a complete solution. Choose three. NOTE: Each correct selection is worth one point.

A. quality

B. history

C. user access

D. location

E. pain points

You are supporting the go-live process for a company. The company is responsible for migrating data to the Microsoft Power Platform by using a custom solution. The company reports the following issues:

• Migration processes fail due to operation timeouts.
• Records that include lookup columns often fail to load.

You need to recommend a solution.
What should you recommend? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.